Fremantle Ports provides and maintains shipping channels, navigation aids, common user cargo wharves, cargo wharves at leased terminals, the passenger terminal, road and rail transport infrastructure within the port area, moles and seawalls, and other port infrastructure, such as buildings, water, power and public amenities.

Other services provided directly by Fremantle Ports include overall port planning and coordination, ship scheduling and berthing allocation, port communications, mooring, security services, emergency response, hazardous cargo services and quarantine and waste disposal services.

Fremantle Ports also provides customer information and advice, trade facilitation and property services, and is responsible for pilot transport. Fremantle Ports also cooperates with the Commonwealth Government in facilitating customs, quarantine and Australian Maritime Safety Authority activities in the port area. 

Services provided by the private sector include stevedoring, towage, pilotage, line boats, bunkers and ships providores. The two container stevedoring companies, DP World and Patrick Terminals, operate under leases with Fremantle Ports.

Objective 1  Service Delivery

To provide exceptional services that exceed customer expectations

Objective 2  Capability for the Future

To ensure sound planning for all aspects of our business including resources, services and infrastructure

Objective 3  Trade and Business Growth

To promote and facilitate trade and business growth opportunities

Objective 4  Support Services

To ensure that appropriate and cost effective resources, processes and systems are in place to support service delivery

Objective 5  Business Excellence and Sustainability

To ensure business sustainability through our excellent performance in all areas, innovation, business improvement and community and stakeholder engagement